"Thank you for helping to organize our senior trip. Just throwing this out there. It would be great to do a reunion trip in a couple of years."ย - Debbie R
"I HIGHLY recommend using this company to plan your vacations! First, Laurie Burg is a friend of mine and she goes above and beyond to make sure that our trips go smoothly. We recently took a vacation and I ran into some difficulty with a few of our passports. We called Laurie and within minutes she was responding with information to guide us, and was herself dealing with the company to ensure that the unexpected issue was resolved. It totally took the pressure off of us on our family vacation to go and find a solution. They agents become your personal concierge. It adds a bit of luxury and relaxation to the planning and enjoyment of your trip.
Most importantly....there is NO extra cost for their services! Trust me, I know for a fact that the same price that is quoted by Disney or cruise lines is the same quote for Cupcake Travels. The customer is not paying the fee for the services, Disney, a cruise line, or Sandals Beach Resort is paying for their services. It is undoubtedly a win-win situation.
For Disney, they booked my trip, ordered my wristbands, handled any dining reservations, and set up my fast passes.
On our cruise the booked it, picked the best locations for our cabins, guided us on our excursion plans and booked our dining times. (You can still use them if you have points with a certain Cruise line)
For a group trip (a 200 person Senior trip), all accommodations went through them. They set us all up at the same dining time, and all of the dining tables were in the same vicinity. They handled a group party on the ship and even sent one of their agents, Jenni Marrone, on the trip to make sure that everything went smoothly....and it did!
If you are looking to plan a trip, strongly consider using Cupcake Castles Travel the next time you want to plan a trip.....you will be glad that you did!" - Cassi C
"Took care of absolutely everything! Responsive and very helpful. Made last minute changes for dinner reservations and anything else we needed." -ย Claire P
"Laurie was a huge help throughout the process.ย It's hard planning a trip for six adults who have never traveled together before.ย There's always one that wants to see every little detail before making a decision.ย She tolerated and answered all of my questions." - Stacy L
"Jenni was amazing to work with. She went above and beyond to help make this short trip amazing. She was very patient and friendly. I was always able to reach her with any questions I had through email or text." - Cheree S
"Jenni was very helpful! She made sure all of my questions and concerns were addressed and was available at any time to answer my emails." - Kristen B
"Jenni was so available and knowledgeable. Given the circumstances we were under with the last minute changes to our trip, Jenni saved the day, not only for us, but for our families." - Meg B
"Jenni was able to get us a better hotel than we had gotten on our own. She was very prompt in replying to messages or phone calls." - Tracy Bย